Information about Your Acton Business Improvement District

Established in 2018, the Acton Business Improvement District (BID) is a non-for-profit company funded and run by Acton local businesses within a geographical area. The Acton BID vision is to make the Acton area cleaner, safer and more welcoming for visitors and to ensure that businesses were given every opportunity to succeed, trade and grow through representation, support and investment.

Acton is a unique and wonderful area; our objective is to build on this and to support the levy paying businesses by delivering initiatives under our main four project themes:

Theme 1: Safe and Secure Acton
Theme 2: Cleaner and Attractive Acton
Theme 3: Better connected and Active Acton
Theme 4: Value and Support for Acton

What is a BID?

A Business Improvement District (BID) is a geographical area in which the local businesses have voted to invest together to improve their environment. Businesses within the defined BID boundary pay a levy charge, calculated on the Rateable Value of their business premises. This is collected and directly invested back into the area to provide support services for its members and a platform for businesses to work together to invest in services, special projects and events.

Open Book

Click here for the business plan and information on the work being delivered by the BID.


Your Acton BID is working on the delivery of a range of project and services, as described in the business plan, across four main themes: 


  • Invest more in roving CCTV cameras to target hot spot crime and fly tipping areas.
  • Employee security bobbies to be the BID’s eyes and ears on the ground. A team who will patrol the BID area, report incidents and help businesses reduce crime within their stores. A team to help create a safer community to do business.
  • Work with the Acton Town Centre police officers, Safer Neighbourhood teams to reduce local crime.
  • Continue to run our successful Pubwatch and Shopwatch schemes to ensure businesses are up to date on notices and legislations.
  • Extend the security radio scheme to the industrial businesses ensuring that the BID remains connected, safe and secure.
  • Continue to offer the range of security initiatives through Your Acton BID such as personal safety alarms, bike marking kits, security cards and posters.
  • Work in partnership with developers, landlords, and centre managers to ensure the town centre is connected and communicates, ensuring anti-social behaviour and localised crime is reported and reduces.
  • Improve walkway lighting within the industrial estates to create a safer working environment.


  • Employ a Clean Ranger to work across the BID area to improve and maintain the streetscape in the business area.
  • Continue to report and log issues with Ealing Council on graffiti, flyposting and fly tipping.
  • Continue to maintain Your Acton BID box planters yearly.
  • Add additional bike planters and flower baskets in the BID area to help reduce our carbon footprint.
  • Add art enhancement installations in the BID area to create a bright, colourful and vibrant town centre.
  • Brighten vacant units with local creatives/artists.
  • Expand our Christmas lights to Gunnersbury Lane.
  • Continue enhance the Town Centre and Industrial estate with place making projects.
  • Run anti-litter campaign and support fines for those who persist.


  • Add a vacant unit directory on Your Acton BID website to help businesses who wish to move or expand their business in Acton.
  • Print, email and publish digital publications.
  • Connect businesses and drive local procurement.
  • Benefit on the opportunities brought by other events such as Acton Carnival and Acton Market.
  • Create public engagement activities.
  • Improve signage for the industrial businesses.
  • Reduce the number of vacant shops by sourcing an ethical solution such pop up shops.
  • Ensure our businesses have the opportunity to exhibit at events and festivals.
  • Run seasonal celebration events.
  • Contact and welcome businesses to the area, ensuring they are aware of our projects and benefits before opening.
  • Promote and highlight our businesses through our social media platforms.


  • Continue to offer free training courses.
  • Provide free pest control to the food & beverage businesses, alleyways and areas where rubbish is likely to build to keep our public realm attractive, clean and pestfree.
  • Offer a discounted rate for pest control for BID members.
  • Offer a discounted rate for waste management for BID members.
  • Continue to provide a service to support businesses reduce their day-to-day running cost.
  • Offer free Job listing.
  • Offer a free business directory listing on the website.
  • Promote our BID businesses offering spotlights through our social media platforms.
  • Administration assistance for trading licence and grant application. Daily help for council services.
  • We’ll assist businesses to become more energy efficient to reduce their carbon footprint.

Our Team

Natasha Patel

BID Manager

Natasha is our new Your Acton BID manager. Natasha is an experienced place manager with over 6 years career in business engagement and project management. She is very passionate about improving Acton Town Centre and Industrial Estate as well as working with Acton BID businesses.


T: 0208 746 7964  M: 0748 317 3870