Regulatory and Compliance Officer

As the Regulatory and Compliance officer, you will be responsible for ensuring all Pai products are legally compliant within the market they are sold

Pai has a mission. We want to make people feel good about their skin again. Because when you’re in the driver’s seat – confident, calm, happy skin is yours for the taking.

We’ve already helped hundreds of thousands, and our goal is to help millions. And we want to do it the Pai way; doing right by our customers, our staff, our suppliers and our planet.

To enable us to continue to keep our products legally compliant we require a commercial-minded Regulatory and Compliance Officer who understands the integrating elements of business, how they are connected and the importance of your role within them. With a background in Health and Beauty, you will be results-driven and customer-focused using your initiative and problem-solving abilities to create a positive impact. 

Key Responsibilities

  • Responsible for controlling all technical documentation activities relating to formulated products and purchased or supplied
  • Compilation and maintenance of PIF files
  • Notification of new products within the EU (CPNP) and registration of products into export markets
  • Fulfil regulatory aspects of claim substantiation and manage all claims testing
  • Ensure all new products comply with relevant regulations and align with internal policies for each market
  • Support Sales with registration documentation, technical queries and data support
  • Check artwork complies: including formulations; certification markings; product claims; product warnings, and usage and other relevant information
  • Review Product packaging and artwork to ensure it meets all relevant regulatory requirements
  • Build strong relationships with certification authorities and other relevant bodies
  • Provide regulatory support in risk assessments for new products as well as with the replacement of current raw materials
  • Support and advise on pack copy for artwork or website, and other platforms in which our products are marketed
  • Keep abreast of new regulations & ensure formulations remain compliant within regions of sale
  • Keep abreast of new regulations & share updates with R&D to align with new developments
  • Manage the impact of changes in regulation on the business and communicate to relevant stakeholders
  • Manage certification renewals (Cosmos, Soil Association, Vegan, Cruelty-Free)
  • Generate analysis and review Safety Data Sheets
  • Review product Test Reports, e.g. Stability, challenge test reports, SDSs, safety assessments etc.
  • Liaise with suppliers and other members of the team to ensure suppliers are fully briefed with our requirements
  • Knowledge of markets outside the UK or the ability to obtain the requirements from the regional authorities. Working with agencies if need be.
  • Provide audit support


  • Good understanding of cosmetic science
  • Good understanding of NPD processes
  • Ability to take responsibility and be accountable
  • Ability to build strong relationships with internal departments as well as external certification authorities
  • Good communication skills with the tenacity and patience to work across teams to resolve issues and drive for results
  • Proactive
  • Good organisational skills and time-management with the ability to prioritise workload
  • Excellent attention to detail
  • Ability to problem solve (think outside the box)
Pai Skincare




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