FRONT OF HOUSE SUPPORT at PIXIPIXEL

Pixipixel are seeking an experienced, highly organised Front of House Supportto join our friendly team. This is a part time position with flexible working hours available based at our head office in Acton covering a diverse range of duties.  

You will be responsible for providing an exceptional level of service to all visitors, whilst maintaining the smooth and efficient running of Front of House operations. The position requires a warm and friendly interaction with clients, as well as business and administrative duties.

Key responsibilities and duties include

• Being the first point of contact for clients and visitors; always welcoming and striving to go above and beyond. Providing refreshments where required.
• Answering overflow telephone calls, taking messages, transferring/screening calls.
• Accepting deliveries, sorting and distributing post.
• Acting as the primary contact for work experience placements ensuring all required paperwork is completed.
• Maintaining office equipment such as printers/scanners, coffee and water machines for smooth office functionality.
• Issuing of stationery and tea/coffee supplies, ensuring stock levels are maintained.
• Liaising with and directing the daily cleaning contractor, to ensure high levels of cleanliness throughout the building.
• Facilities maintenance – liaising with suppliers – such as routine servicing of alarms, PAT testing.
• Distribution of uniform and branded merchandise – keeping accurate stock records and maintaining stock levels.
• Maintaining provision of first aid supplies and ensuring any accidents are recorded, in liaison with the Company’s first aiders.
• Assisting with the planning of fire drills and ensuring equipment is serviced in a timely manner and accurate records are maintained.
• Scheduling internal meetings and booking meeting rooms, includingarranging catering when required.
• Assisting with day-to-day administrative tasks and responding to general requests, providing support to the management team

About the role:

This is a part-time position, and we’re quite flexible with the working hours. Ideally, we’re looking for someone to work around 20 hours per week across 5 days (Monday to Friday), with a start time anytime between 8:30 and 9:30 am. We’re also open to adjusting hours during school holidays.

Pixipixel is easily accessible via public transport and is within a 10 minutes’ walk from both Acton Town and South Acton stations.

Additional Benefits include:

• Cycle to work scheme
• Life cover
• Employee assistance programme
• Length of service annual leave increases
• Birthday day-off

Skills and experience:

• Previous experience working in hospitality or an office operational/receptionist role (minimum 1 year)
• Competency in Microsoft applications, including Word, Excel and Outlook (evidence through training or experience would be advantageous)
• Excellent numeracy and literacy.
• A friendly disposition and excellent interpersonal skills to deal with a range of people both external and internal.
• Able to work independently and use own initiative.
• Ability to maintain confidentiality and professionalism at all times.
• The ability to multitask in a fast-paced environment, well-organised and self-motivated.

Company Description:

Pixipixel is a progressive camera and lighting rental house for Film, TV & Commercial industries. Pixipixel is committed to offering the latest and most innovative kit, along with a stellar service from their experienced and friendly team.

Pixipixel is proud to be a certified carbon neutral business and aim to become sustainability champions within the industry by reducing emissions year on year, in line with London’s goal of Net Zero by 2030.