COUNTER SALES / TELESALES AT LAWSONS

Full job description

About Lawsons

Lawsons is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 36 branches, 700 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England.

The Role

To grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers.

The working hours for this position are as follows…..

Monday – Friday 07.30 – 17.00 + every other Saturday 08.00 – 12.00 (contracted) = 44.5 hours per week.

Branch Postcode – W3 8BL

What is in it for you…

• 
  Salary range £30,000 – £32,000, depending on experience

23 Days Holiday + Bank Holidays in Jan 2025 the holidays will increase to 25 days annual leave plus a Celebration day + Bank Holidays

• Profit Share Scheme
• Death In Service
• Income Protection Scheme

Key Accountabilities…

• Help to exceed branch Sales, Margins, and Gross profit
• Comply with company audit requirements
• Carry out and comply with the company end of day cashing up procedure
• Completing Administration work with the Transport Team
• Respond positively and effectively to customer’s needs
• Agree the best possible margin when negotiating with customers in line with branch budget and KPl’s
• Cultivate and maintain exceptional standards of customer service and ensuring Lawsons Best Practice, Standards and Company Policies are met
• Deal with customer complaints effectively, pleasantly and in a timely manner
• Assist in the company stock counts
• Ensure that stock levels are maintained and merchandised
• Build rapport, be polite and courteous to customers
• Be vigilant to prevent loss of product by theft etc.
• Be vigilant and to report any Health & Safety issues to the Line Manager immediately

We would love to meet someone with…

• 
  Previous experience working in Sales in a builders merchants or similar industry (essential)

• A positive & friendly attitude
• The desire to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
• Professionalism – promoting and adhering to the company’s cultures & values
• Good interpersonal skills, confident and able to approach customers
• Excellent communicating, influencing and negotiating skills. Both oral and written
• The ability to prioritise responsibilities under pressure and be self-motivated

Location: On site / Colville Rd, London W3 8BL, UK

Job type:

Permanent / Full-Time
Sector and subsector: Facilities Management | Operations Manager
Salary: Competitive Salary