Customer Service Awards 2023

On Thursday 25th January, we celebrated our BID businesses and gave them the recognition for their outstanding Customer Service. 39 businesses participated in the mystery shop programme back in November/December.

These establishments have been recognised for their dedication to providing outstanding service and creating memorable experiences for their customers.

Businesses received ‘Highest Acclaim’ and ‘Outstanding’ awards and ‘Good’ and ‘Participation’ certificates with average scores being at 88%.

Cody Studios, Mode Gym, Holland & Barrett and The Coffee House for winning the Highest Acclaim.

Citydeal Estates, T4 (Tea For You), Avanti, The Arch Climbing Wall, Malieu, Vindinista and The George and Dragon for winning Outstanding Customer Service.

Sabiib, Tasty Greek Soulaki, The Windmill Pub, The Red Lion & Pineapple, The Village Trading Store, Churchfield Food Store, Pearls Drycleaners and Savers for winning Good Customer Service.

Acton Vale Dental, More Munchies, Fragola Cafe, Station Cafe, Vilamoura Cafe & Shop, A & L Hair Studio, ActOne Cinema, Shoot Blue, Access Self Storage, James Newsagents, Next Kitchen Tech, Fast Signs, MPR Motors, Lawsons, Market Place Health foods, Food Metro Local, R & M Store, Damas Gardens, Global Skills and The Aeronaut all acknowledged for their participation.

We are proud to see many shops displaying their awards and certificates. The success of Your Acton BID Customer Services Awards shows the dedication businesses are willing to go through to show exceptional service and hospitality.

With these certificates proudly displayed in many shops, the awarded businesses are reinforcing their reputation for excellent customer service. The success of the Putney Customer Service Awards reflects the strong community spirit and the collective effort to make Putney a hub of exceptional service and hospitality.

Many thanks to Insight6 for conducting the mystery shopping.