Back in November/December of last year, 40 businesses participated in our mystery shop initiative. As a result, on Wednesday 15th January, we celebrated our participating BID businesses and gave them the recognition for their outstanding Customer Service. The below establishments have been recognised for their dedication to providing outstanding service and creating memorable experiences for…
Funded by the UKSPF fund, The London Business Partnership (LBP) is delivering a FREE comprehensive programme of advice and support for small to medium size businesses in London. Delivered through a combination of 1:1 sessions, webinars, and in-person events & workshops, this programme empowers small business owners with an understanding of their rights and responsibilities,…
The Ealing Council is inviting you to the upcoming Ealing London Living Wage Roadshow: This event is a fantastic opportunity to learn about what it means to be an accredited London Living Wage employer and to discover the range of free business support available to your organisation. The event is free to attend and breakfast will be provided. We would be…
Your Acton BID has teamed up with Rener Wellbeing to host a series of online workshops for your business. This course, presented by Rener Wellbeing, offers an overview of key aspects of personal and professional well-being. Each module is tailored to address specific needs, providing practical tools and insights to help you thrive in today’s fast-paced work…
We’re back with the Ealing Festival of Business, come and join us! The Ealing Festival of Business is your opportunity to shine, giving you the chance to showcase and promote your business to our diverse business community. The day starts with a stakeholder breakfast with keynote speakers to be announced. The business exhibition will open…
Are you a BID member looking to elevate your business through the power of social media? Join us for a virtual workshop, “An Introduction to Social Media for Business,” tailored specifically for BID members. This workshop will equip you with foundational tools and strategies to get started with your online presence and drive business growth….
We are aware that businesses have concerns in these turbulent times, and the document has been produced to support them when dealing with demonstrations and protests. For more information on crime prevision advice click here
Attention, Acton businesses! Since July 2021, Place Support Partnership (PSP) programme has identified over £200,000 in savings for Your Acton BID members, with an average saving of £1,761 per business! PSP helps reduce business costs by reviewing your bills and identifying where savings can be made. If you also want to make your business more…
The Westmont Enterprise Hub at the University of West London is delivering start-up enterprise support for women to help develop their business ideas. The Hub team is working with local community organisations and Housing Associations to promote this offer to women living in Ealing. Start-Up Support includes:Training sessions in person in community venues in EalingDeveloping…
A Key to Customer Retention Great customer service helps retain customers. We are keen to help businesses ensure they make the most of every customer interaction. In November 2023, insight6, one of the country’s leading Customer Experience (CX) organisations, mystery-shopped 40 Acton businesses. A mystery shop is where a researcher behaves exactly like a customer and…